Terms of Service
Last updated: 13-10-2024
Welcome to Nordic Nature Prints!
These Terms of Service ("Terms") govern your access to and use of our website and services, including the purchase of photographic prints. By using our website or purchasing products from us, you agree to comply with and be bound by these Terms.
1. Overview
These Terms of Service are a legally binding agreement between you ("the customer") and Nordic Nature Prints, a part of SPN Media, registered in the Netherlands ("we", "us", or "our"). Our business offers photographic prints for sale within the European Union (EU).
2. Eligibility
By using this website and purchasing products, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement.
3. Products
We offer photographic prints of nature scenes from Northern Europe. These are available in various sizes and formats. Please refer to each product's details for specific information regarding print size, material, and framing options.
Customization: Custom orders may be available upon request. Contact us directly for special requests.
Image Colors: While we strive to display colors accurately, actual colors of the print may vary due to monitor settings and printing processes.
4. Pricing and Payments
Pricing: All prices are listed in EUR or SEK and include Value Added Tax (VAT) where applicable for sales within the EU. Additional shipping costs may apply depending on your location.
Payments: We accept payments via Credit Card, Debit Card, Apple Pay, and other secure payment methods. Payment must be made at the time of purchase. Your payment details are processed securely via Stripe.
5. Order Process
Placing an Order: When you place an order, you agree to provide accurate and complete information. After the order is placed, you will receive a confirmation email.
Order Confirmation: We reserve the right to cancel or reject any order for reasons including, but not limited to, inaccuracies in pricing or insufficient stock.
Shipping and Delivery: We process and ship orders within 10 days. Delivery times and shipping costs vary depending on your location within the EU. We are not responsible for delays once the item is with the carrier.
6. Returns, Refunds, and Exchanges
Returns: Due to the custom nature of photographic prints, returns are only accepted for defective or damaged items. Please contact us within 14 days of receiving the item, providing a photo of the damage.
Refunds: Refunds are issued only for defective or damaged products. After we confirm the damage, we will process your refund or arrange a replacement.
Exchanges: We do not offer exchanges unless the product is defective.
7. Intellectual Property
All images and content on our website are the exclusive property of Nordic Nature Prints and SPN Media. You may not reproduce, distribute, or use any of our images or content without prior written consent. Purchasing a print does not transfer any copyright or ownership of the image to you.
8. Use of the Website
You agree to use the website solely for personal and non-commercial purposes. You may not:
Access or use the website for illegal purposes;
Interfere with the website’s operations or security;
Copy, distribute, or share website content without permission.
9. Privacy
We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal data in compliance with EU General Data Protection Regulation (GDPR). By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by law, Nordic Nature Prints and SPN Media shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
We are not responsible for delays, damages, or failures caused by events beyond our control, such as natural disasters, shipping delays, or technical issues.
11. Dispute Resolution
If a dispute arises regarding these Terms or your use of our services, we encourage you to contact us directly to seek resolution. If a resolution cannot be reached, disputes will be resolved in accordance with the laws of the Netherlands and the EU.
Jurisdiction: Any disputes shall be resolved under the exclusive jurisdiction of the courts of the Netherlands.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles, and subject to EU consumer protection regulations.
13. Changes to the Terms
We reserve the right to update or modify these Terms at any time. If significant changes are made, we will notify you via email or by posting the updated Terms on our website. Your continued use of the website or services after such changes will constitute your acknowledgment and acceptance of the modified Terms.
14. Contact Information
If you have any questions or concerns regarding these Terms or our products, please contact us at:
Email: Photobysietse@gmail.com
Phone: +31 6 43462510
Nordic Nature Prints
A part of SPN Media
Thank you for supporting our work! We are dedicated to providing high-quality prints and a seamless shopping experience for our customers across the EU.