Privacy Policy

Last updated: 13-10-2024

Nordic Nature Prints (part of SPN Media) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products, particularly when the website is hosted on the Squarespace platform.

By using our website or services, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect and process different types of personal information, depending on how you interact with our website:

  • Personal Information You Provide:

    • When you place an order, we collect personal details such as your name, shipping address, email address, phone number, and payment information.

    • If you contact us directly, we may collect additional information that you provide (e.g., via email, forms, or customer service interactions).

  • Information Collected Automatically:

    • We use Squarespace as our website host, which automatically collects certain information about your device and how you interact with our website, such as your IP address, browser type, operating system, referring URL, pages visited, and time spent on each page. This information is collected through cookies and other tracking technologies, which are discussed further below.

2. How We Use Your Information

We use your personal information to provide and improve our services, including:

  • Processing Orders: To process, fulfill, and deliver your orders, and to notify you about the status of your purchase.

  • Customer Service: To communicate with you regarding your inquiries, orders, or any issues with our services.

  • Personalization: To improve your experience on our website by remembering your preferences and personalizing content.

  • Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or special offers. You can opt out of these communications at any time by clicking the "unsubscribe" link in any email.

  • Legal and Compliance: To comply with applicable laws and regulations, and to protect our rights and property.

3. Cookies and Tracking Technologies

As our website is hosted on Squarespace, it automatically uses cookies and similar tracking technologies to ensure the proper functionality of the website and to analyze visitor activity. Cookies help us to:

  • Track and analyze website traffic and behavior.

  • Personalize your browsing experience.

  • Provide certain features (e.g., remembering your cart items).

For more information about the cookies Squarespace uses and how they collect data, please refer to Squarespace’s Cookie Policy and Privacy Policy at Squarespace's Privacy Policy.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with service providers, including Squarespace, Stripe (our payment processor), and shipping companies, to assist us in providing our services and processing your orders.

  • Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulation, or to protect our legal rights.

Squarespace processes data on our behalf to host and operate our website, and they may store your personal data in their servers. For more details on how Squarespace handles user data, please refer to their Privacy Policy.

5. Payments

Payments on our website are securely processed via Stripe. We do not store or have access to your payment details. Stripe handles all payment transactions and ensures they are processed in a secure manner. For more information, please refer to Stripe's Privacy Policy.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, such as processing orders and complying with legal obligations. If you no longer wish for us to hold your information, you may request that we delete your personal data (subject to legal retention requirements).

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is hosted on Squarespace, which takes security seriously and implements secure practices, such as SSL encryption, to protect the transmission of data.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal data.

8. Your Rights

As an EU resident, you have certain rights under the General Data Protection Regulation (GDPR), including:

  • Right of Access: You have the right to request access to the personal information we hold about you.

  • Right to Rectification: You can request that we correct or update inaccurate or incomplete personal information.

  • Right to Erasure: You may request the deletion of your personal information, subject to legal retention requirements.

  • Right to Object or Restrict Processing: You can object to or request restrictions on the processing of your personal data under certain conditions.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month, as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing them with your personal data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website or via email. Your continued use of our website or services after such updates will constitute your acknowledgment and acceptance of the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

  • Email: Photobysietse@gmail.com

  • Phone: +31 6 43462510

Nordic Nature Prints
A part of SPN Media
Thank you for trusting us with your personal data. We are committed to protecting your privacy and providing a secure shopping experience.